Support

Built by one person โ€” I actually read every email. Average response time is under 24 hours.

Frequently Asked Questions

Why does recipe importing have a limit on the free tier?
Every recipe import runs an AI model to parse the content from TikTok captions, Instagram posts, and other sources. That AI call has a real cost per use. The free tier (10 imports/month) covers most casual users. Plus ($4.99/month) is for people who import frequently โ€” it's priced at the minimum needed to cover the cost of running it.
A recipe didn't import correctly. What do I do?
Some sites block automated access (AllRecipes, Delish), some are behind paywalls (NYT Cooking), and some have unusual formatting. If a URL fails, try the "Import from photo" or "Import from text" options instead โ€” you can photograph the screen or paste the recipe text directly. Email us the URL that failed and we'll look at adding support for it.
How do I cancel my Plus subscription?
Go to Settings โ†’ Subscription โ†’ Manage Subscription. Cancellation takes effect at the end of your current billing period โ€” you keep Plus access until then. If you paid via Stripe, you can also manage it directly at billing.stripe.com. If you subscribed through the Apple App Store, cancel in your device's subscription settings.
Can I get a refund?
Fees are generally non-refundable except where required by law โ€” see the Terms of Service. If you believe a charge was made in error, email us within 14 days of the charge and we'll review it. Purchases made through the Apple App Store or Google Play follow that platform's refund process.
How do I export my data?
Go to Settings โ†’ Export Data. You'll get a file containing all your recipes, pantry, meal plans, and cook history. Your data is always yours and always exportable.
How do I delete my account and data?
Go to Settings โ†’ Account โ†’ Delete Account. This permanently deletes your account and associated data from our active systems and cannot be undone โ€” export your data first if you want a copy. Note: recipes you published to public recipe pages stay public unless you unpublish them first or email us to remove them. See the Privacy Policy for details.
Is the app available on iOS / Android?
ForkThis is currently a web app (PWA) that works on any browser, including mobile. On iOS, you can add it to your home screen via Safari โ†’ Share โ†’ Add to Home Screen for an app-like experience. A native iOS app submission is planned.
Does it work offline?
Partially. The app caches recently viewed recipes and pantry data for offline viewing. Importing new recipes, syncing changes, and generating grocery lists require an internet connection.
How does the pantry matching work?
When you tap "What can I cook tonight?", ForkThis compares the ingredient list of each saved recipe against your current pantry inventory. Ingredients are normalized โ€” "chicken broth" matches "chicken stock", "1 garlic clove" matches "garlic", etc. The more complete your pantry, the more accurate the results. It also factors in expiration dates, surfacing recipes that use ingredients expiring soon.
Can I share a pantry with my household?
Yes. Go to Settings โ†’ Household โ†’ Create Household, then share the invite code with your household members. Everyone in the household shares a single pantry โ€” when one person updates it, everyone sees the change. Anyone with the code can join, so share it carefully.
What happens to my data if ForkThis shuts down?
You can export all your data at any time from Settings โ†’ Export Data. If the service were ever to shut down, we would give at least 60 days notice and a final export window. Your recipes are stored in standard formats so they're usable elsewhere.
I found a bug. How do I report it?
Email us at [email protected] with what you were doing, what happened, and what you expected to happen. Screenshots help a lot. We take bug reports seriously and typically respond same day.
I'm a recipe creator โ€” how do I report a copyright issue or exclude my site?
We respect creators' rights. To report content you believe infringes your copyright, email [email protected] with the details listed in our DMCA policy. If you'd like your website domain or social media account excluded from ForkThis importing entirely, email the same address and we'll honor the request.

Still need help?

Email us directly

Built by one person who reads every message. If something isn't working or you have a feature request, just ask.

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ForkThis is operated by Thornveil LLC.


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